Privacy & Refund Policy – Global Trading Platform- GTP

Global Trading Platform (“GTP”, “we”, “us”, “our”) use cookies to help improve your browsing experience and to improve our websites.

What are Cookies?

A “cookie” is a small text file of information placed on your device when you visit a website. A cookie allows the website to uniquely identify the browser on each page.

Cookies do not cause any harm to your computer and do not contain viruses.

Why do we use Cookies?

We use cookies to understand how users arrive on our website and how they engage with the content. The data is used to improve your user experience and to understand the content which is useful to you so that we may subsequently deliver improved and/or targeted content. Cookies and similar technologies can enhance your user experience by saving your preferences.

The information does not usually directly identify you, but it can give you a more personalized online experience.

We may update this Cookie Policy from time to time should our use of cookies change.

What cookies may be used by the website?

Because we respect your right to privacy, you can choose not to allow some types of cookies. The types of cookies we use are described and listed below. If you disable any optional cookies, your experience of using our website may be impaired as some of the cookies help us to identify and resolve errors or display content that is relevant to you. We may also use some cookies provided by third-party service providers.

Strictly Necessary/Operational Cookies – Always Active

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information and your consent is not required.

Performance/Analytics Cookies

These cookies may be set to allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we may not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or may be set by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Exercise your preferences

If you wish to opt out of any cookies, you may do so by clicking on the relevant option on the cookie consent banner that will be presented to you the first time you visit our website or you can change your preference at any point in time by using manage cookies button/link in the website footer.

Contact us:

You may contact us at privacy@GTPbank.org to know further information about the cookies used by our websites.

Refund Policy

These E-commerce Terms of Service (“Terms of Service”) govern your access and use of the Site and Services in respect of your purchase of any goods or services offered via the Site. Please read these Terms of Service carefully in conjunction with the Terms of Use, as they include important information about your legal rights. These Terms of Service are deemed incorporated into the Terms of Use. Capitalized terms used but not defined herein shall have the meanings given to them in the Terms of Use.

By accessing the Site and/or using the Services, you are agreeing to these Terms of Service. If you do not understand or agree to these Terms of Service, please do not use the Services. If you use the Services on behalf of a company or other entity, then any reference to you includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms of Service and (b) you agree to these Terms of Service on the entity’s behalf.

Payment

1.1 You may purchase certain products or services through the Consulting or Website, including products or services of third parties that are offered through the Site (“Offerings”). Payment may be made by credit card, debit card, PayPal, wire transfer or other means that we may make available.

1.2 Orders will not be processed until payment has been received in full and any holds on your account by Bank / PayPal or any other payment processor are solely your responsibility as GTP is not a party to any agreement between you and the payment processor. GTP reserves the right to charge you an service rate of up to fifteen percent (15%) for any unpaid invoices.

1.3 You acknowledge and agree that all information you provide with regard to a purchase of Offerings, including but not limited to credit card, PayPal or other payment information, is accurate, current and complete. You represent and warrant that you have the legal right to use the payment method you provide to us or our payment processor, including but not limited to any credit card you provide when completing a transaction. By providing any such information to GTP, you authorize GTP to store and use such information and payment methods for purchases made through the Site.

1.4 When you purchase Offerings, you (a) agree to pay the price for such Offerings as set forth on the Site, including all shipping charges, handling charges and all applicable taxes in connection with your purchase (the “Full Purchase Amount”) and (b) authorize us to charge your credit card or other payment method for the Full Purchase Amount. All fees and charges are payable in accordance with payment terms in effect at the time the fee or charge becomes payable.

1.5 The Services may allow you to purchase Offerings and designate them to be delivered or provided at a future date. In such instance, you acknowledge and agree that we may charge your credit card or other payment method for the Full Purchase Amount on the date of purchase, rather than on the date of delivery or provision of the applicable Offering.

1.6 We reserve the right, with or without prior notice and in our sole and complete discretion, to (a) discontinue, modify, or limit the available quantity of any Offerings and (b) refuse to allow you to purchase any Offering or delivery such Offering to you or your designated address.

Letter of Credit and Security

2.1 Where payment by letter of credit is stipulated, payment must be made by confirmed irrevocable letter of credit established for the credit of the bank that we nominate, and be irrevocable, confirmed and without recourse and otherwise in the form satisfactory to us.

2.2 If GTP requires you to post security for payment, you shall post such security before the Products are loaded for shipment. In the event of your failure to comply with these Terms of Service, GTP has the right, in addition to any other rights or remedies provided by contract or law, to declare the entire balance of your account immediately due and payable or to foreclose any security interest that GTP may have in the Products.

Changes and Pricing

3.1 GTP may, at any time, revise or change the pricing, availability, specifications, content, descriptions or features of any Offerings.

3.2 GTP reserves the right to change prices for Offerings at any time and to correct pricing errors that may inadvertently occur and to cancel any orders in our sole discretion that were purchased with pricing errors. All such changes shall be effective immediately upon posting of such new Offering prices and/or upon making you aware of the pricing error.

3.3 GTP does not warrant that Offering descriptions are accurate, complete, reliable, current or error-free.

3.4 The inclusion of any Offerings for purchase through the Site and Services at a particular time does not imply or warrant that the Offerings will be available at any other time.

Third-Party Offerings

4.1 The Site may operate as a third-party marketplace where some of the Offerings available on the Site are offered directly by third-party suppliers. By purchasing an Offering from such a third-party supplier, you acknowledge that all such orders will be fulfilled by the third-party supplier and not by GTP, including without limitation, all processing, shipping, returns, warranties, recalls and customer services.

4.2 GTP makes no representations or warranties with respect to such Offerings. Rejected Offerings from third-party suppliers must be returned directly to the third party and cannot be returned to GTP.

Promotional Codes

5.1 GTP may offer certain promotional codes, referral codes, discount codes, coupon codes or similar offers (“Promotional Codes”) that may be redeemed for discounts on future Offerings, or other features or benefits related to the Services, subject to any additional terms that the GTP establishes.

5.2 You agree that Promotional Codes: (a) must be used in a lawful manner; (b) must be used for the intended audience and purpose; (c) may not be duplicated, sold or transferred in any manner, or made available by you to the general public (whether posted to a public forum, coupon collecting service, or otherwise), unless expressly permitted by the GTP; (d) may be disabled or have additional conditions applied to them by the GTP at any time for any reason without liability to the GTP; (e) may only be used pursuant to the specific terms that the GTP establishes for such Promotional Code; (f) are not valid for cash or other credits or points; and (g) may expire prior to your use.

Order Acceptance

6.1 Following receipt of your order for an Offering, GTP will provide you with an order confirmation. An order confirmation is an acknowledgment of our receipt of your order and neither signifies our acceptance of your order and nor constitutes confirmation of our offer to sell.

6.2 GTP reserves the right at any time after receiving your order to accept or decline it at our sole discretion. If we cancel an order after you have been billed, we will refund the billed amount.

Shipment

7.1 This section does not apply to orders of Offerings offered by third-party suppliers, which shall be shipped, delivered, and otherwise fulfilled in accordance with the policies of such third-party suppliers unless otherwise agreed by us.

7.2 Offerings may be picked up by you at one of GTP’s facilities or may be shipped to an address designated by you, so long as such address is accurate and complete. If GTP is expected to deliver the Offerings, GTP will use commercially reasonable efforts to deliver you the Products on a timely basis, but you agree that time is not of the essence. You will be responsible for any shipment or delivery fees.

7.3 All deliveries made by GTP shall be made pursuant to a shipment contract with a carrier. This means that title and risk of loss for any purchase of physical product Offerings pass to you upon our delivery to our carrier. Tracking may be available at our carrier’s website, though we make no warranties regarding its availability. GTP reserves the right to ship partial orders (at no additional cost to you).

7.4 You are not allowed to give GTP the personal information of any persons under the age of majority for delivery or shipping purposes or any other reason.

7.5 You have fifteen (15) days from the date of delivery to inspect and reasonably reject the Offerings, if the Offerings materially differ from the description on the Site or are otherwise materially defective. After the expiry fifteen (15) days from the date of delivery, all sales will be deemed accepted and final. If you reject the Products in accordance with the foregoing, you will give GTP a reasonable opportunity to replace the rejected Offerings prior to requesting a refund. Rejected Offerings will be disposed of or returned at GTP’s sole discretion.

Contract for Purchase and Sale of Goods

8.1 Where you (or the entity you are representing) enter into a separate contract (Proforma Invoice) with GTP for the purchase and sale of Offerings via the email/directly/website, any conflict between these Terms of Service and the said contract for purchase and sale shall be resolved in favour of the contract for purchase and sale terms agreed refund from 90 days to 180 days.

Refund Policy

At GTP, we strive to provide our customers with the best possible service. However, in cases where a refund is required, the following policy will apply:

8.2. Refund Eligibility: A refund will only be considered if the buyer has paid funds against a proforma invoice, invoice, or email agreement, and the buyer fails to fulfill the terms and conditions of the agreement.

8.3. Loss Deduction: In the event of a refund, any losses incurred by GTP due to the buyer’s negligence, failure to follow terms, or any other reason will be deducted from the total paid amount.

8.4. Refund Timeline: The refund will be processed within 90 to 180 days from the date of the refund request.

8.5. Additional Terms: No further requests or terms will be entertained until the goods are sold to other buyers.

By agreeing to our terms and conditions, buyers acknowledge that they have read, understood, and accepted our refund policy.

8.6. Notwithstanding the above, your use of the Directly/Site and the Services shall continue to be governed by the Terms of Use and these Terms of Service.

Anti-Bribery and Corruption

9.1 By using the Directly/Site, you agree, represent and warrant that you are familiar with the applicable anti-bribery and corruption and anti-money laundering legislation (“Anti-Bribery Laws”) and that you are aware that Anti-Bribery Laws prohibit, under the threat of severe penalty, the payment or giving of anything of value, either directly or indirectly through other parties, to an official of a foreign government (including officers and managers of government-owned or controlled companies) for the purpose of influencing them in their official capacity. You agree not to use any funds received in violation of Anti-Bribery Laws to purchase Offerings and further agree not to use any Offerings that you receive from the Site for any purpose that violates the Anti-Bribery Laws.

9.2 By using the Site, you agree, represent and warrant that you will not use any Offerings received through the Site if you are the subject of any export or re-export control or trade sanctions laws, regulations, rules, licenses, boycotts and embargoes, including without limitation those of the European Union, United Kingdom, United States, Switzerland or the country where you are using the Site (“Sanctions”). You must comply with all applicable Sanctions.

9.3 You acknowledge that Offerings sold on the Site are subject to customs and export control laws and regulations of the country in which the Offerings are purchased and may also be subject to customs and export laws and other regulations of the country in which the Offerings are manufactured and/or received and you agree to comply with all such applicable laws.

Warranties and Limitation of Liability

10.1 ANY APPLICABLE WARRANTIES ARE CONTINGENT UPON YOU FULFILLING YOUR RESPONSIBILITY TO MAKE YOUR OWN EXAMINATIONS AND CONDUCTING YOUR OWN TESTS. YOU WARRANT THAT YOU WILL MITIGATE ANY LOSS OR DAMAGE THAT YOU MAY SUFFER UNDER THESE TERMS OF SERVICE OR OTHERWISE RELATED TO THE OFFERINGS, AND THAT, TO THE EXTENT APPLICABLE YOU WILL FOLLOW ANY OF GTP’S INSTRUCTIONS REGARDING THE HANDLING, STORAGE, COOKING AND SERVICING OF THE OFFERINGS AND COMPLYING WITH ALL REGULATORY AND STATUTORY LAWS AND INDUSTRY PRACTICES FOR FOOD HANDLERS.

10.2 NOTWITHSTANDING ANYTHING TO THE CONTRARY, GTP’S TOTAL LIABILITY FOR ANY LOSSES OR BREACH OF WARRANTIES HEREIN, OR FOR ANY CLAIM RELATED TO THE OFFERINGS, OR THIS AGREEMENT INCLUDING, BUT NOT LIMITED TO, INDEMNIFICATION OBLIGATIONS HEREIN, SHALL BE LIMITED TO YOUR PURCHASE PRICE OF THE PRODUCTS FOR THE ORDER RELATED TO THE CLAIM (THE “CAP”). THE FOLLOWING CLAIMS HOWEVER SHALL NOT BE SUBJECT TO THE CAP: (I) DEATH OR INJURY FROM A PARTY’S NEGLIGENCE, (II) FRAUD OR FRADULENT MISREPRESENTATIONS, AND (III) ANY MATTER FOR WHICH IT IS NOT PERMITTED BY LAW TO EXCLUDE OR LIMIT OR ATTEMPT TO EXCLUDE OR LIMIT, LIABILITY.

Indemnity

11.1 You agree to defend, indemnify, and hold GTP harmless from and against any and all liabilities, claims, damages, costs, and expenses, including attorneys’ fees and costs, arising from or related to: (i) your misuse of the Site; (ii) your negligence or willful misconduct; or (iii) your violation of any applicable laws or regulations or any breach by you of these Terms of Service or the General Terms of Use. GTP reserves the right, at your expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in any case, you agree to cooperate with GTP if and as requested by GTP in the defense and settlement of such matter.

Recalls

12.1 This section does not apply to orders of Offerings offered by third-party suppliers which shall be subject to the recall policies of such third-party suppliers. You acknowledge and agree that GTP has no obligation or responsibility for recalls of Offerings supplied by third-party Suppliers.

12.2 With respect to Offerings supplied by GTP, you have the right to initiate and direct any recall, market withdrawal, stock recovery, product correction, or advisory safety communication (a “Recall Action”) regarding the Offerings or any product incorporating the Offerings. In the event of a Recall Action of for defective Offerings, you and GTP will diligently and in good faith work together to determine the cause of the defect, and the manner, text, and timing of any publicity to be given such matters.

12.3 In case a Recall Action is caused solely by Offerings that were defective as supplied by GTP under these Terms of Service, your exclusive remedy shall be, at GTP’s option, to either replace the defective Offerings or refund the purchase price for the defective Offerings and pay the reasonable cost of: (i) preparing, printing and mailing a recall notice to inform distributors and customers of the nature of the Recall Action, (ii) freight to replace the defective Offerings, and (iii) reasonable labor costs and expenses to perform in-field replacement activities, if any, for defective Offerings. All press or other inquiries relating to a Recall Action shall be dealt with by you and GTP together in good faith and no public statement shall be made absent mutual written agreement.

Applicable Law and Dispute Resolution

13.1 These Terms of Service shall be governed by the laws of the State of Illinois. Subject to section 12.2, the courts of the State of Illinois will have non-exclusive jurisdiction over any claim arising from, or related to, these Terms of Service although we retain the right to bring proceedings against you for breach of these Terms of Service in your country of residence or any other relevant country.

13.2 If any dispute arises with GTP under or in relation to these Terms of Service, it shall first be referred to GTP. If the we are unable to resolve the dispute within 20 days of referral, then such dispute shall be referred to and finally resolved by arbitration in Illinois in accordance with the JAMS Rules for the time being in force which rules are deemed to be incorporated by reference in this clause. The tribunal shall consist of 1 arbitrator to be jointly appointed by the parties. The language of the arbitration shall be English. Nothing in this clause prevents either you or GTP from seeking urgent or similar interim relief from a court of competent jurisdiction.

Annex B – Acceptable Use Policy

This Acceptable Use Policy is incorporated by reference into the Terms of Use and sets out the terms between you and GTP under which you may access the Site or use any Content. This Acceptable Use Policy applies to all users and visitors of the Site. Your use of the Site means that you accept and agree to abide by all the policies in this Acceptable Use Policy.

Prohibited Uses

You may use the Site only for lawful purposes.

You may not use our site:

In any way that breaches any applicable local, national or international law or regulation;
In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
For the purpose of harming or attempting to harm minors, or any individual, in any way;
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;
To transmit or procure the sending of any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam); or
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer hardware or software.

You also may not:

Reproduce, duplicate, copy or re-sell any part of the Site in contravention of the Site’s Terms of Use; or
Access without authority, interfere with, damage or disrupt: (i) any part of the Site; (ii) any equipment or network on which the Site is stored; (iii) any software used in the provision of the Site; or (iv) any equipment or network or software owned or used by any third party.

Content Standards

These content standards apply to any and all material which you send through or contribute to the Site (the “Contributions”), and to any interactive services associated with it. You must comply with the spirit of the following standards as well as the letter and these standards apply to each part of any Contribution as well as to its whole.

Contributions must:

Be genuine and well-intentioned;
Be accurate (where they state facts);
Be genuinely held (where they state opinions); and
Comply with Applicable Law.

Contributions must not:

Contain any material which is defamatory of any person;
Contain any material which is obscene, offensive, hateful or inflammatory;
Promote sexually explicit material;
Promote violence;
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
Infringe any copyright, database right, trademark or any other intellectual property right of any other person;
Be likely to deceive any person;
Be made in breach of any legal duty owed to a third party;
Promote any illegal activity;
Be threatening, abusive or invade another person’s privacy, cause annoyance, inconvenience or needless anxiety, or place (or potentially place) any individual in physical danger or harm;
Be likely to insult, harass, upset, embarrass, alarm or annoy any other person;
Be used to impersonate any person or to misrepresent your identity or affiliate with any person;
Give the impression that they emanate from us if it is not the case;
Refer to or promote any third party companies or products;
Make any endorsements;
Offer to sell or buy any goods or services; or
Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and Termination

We will determine, in our discretion, whether there has been a breach of this Acceptable Use Policy through your use of the Site. When a breach of this Acceptable Use Policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this Acceptable Use Policy constitutes a material breach of the Site’s Terms of Use and may result in our taking all or any of the following actions:

Immediate, temporary or permanent withdrawal of your right to use the Site;
Immediate, temporary or permanent removal of any posting or material uploaded by you to the Site;
Issue a warning to you;
Commence legal proceedings against you for reimbursement of all costs, damages and losses on an indemnity basis (including reasonable administrative and legal costs) resulting from the breach;
Take further legal action against you; and/or
Disclose such information to law enforcement authorities as we may deem necessary.

We exclude all liability, to the extent permitted by law, for actions taken in response to breaches of this Acceptable Use Policy. The responses described in the Acceptable Use Policy are not limited, and we may take any other action as we reasonably deem appropriate.

Changes to the Acceptable Use Policy

We may revise this Acceptable Use Policy at any time. It is your responsibility to periodically review this Acceptable Use Policy for any updates, which shall come into effect upon publication. Some of the provisions contained in this Acceptable Use Policy may also be superseded by provisions or notices published elsewhere on the Site.

Last Updated 2024.